AGED CARE · SUPPORT AT HOME
Understand the pathway to support that helps you live independently in your own home.
Changes in memory, mobility, daily tasks or family care arrangements can be a reason to ask about aged care. You may also want support after a fall, hospital stay or new diagnosis. The appropriate service and eligibility are assessed individually.
Check your eligibility and apply through My Aged Care online or by calling 1800 200 422. JewishCare can help you navigate the process and discuss the support you need.
If referred for an assessment, an assessor discusses your circumstances and care needs. The source describes in-person assessments at home. Confirm current arrangements with My Aged Care.
Your assessment outcome explains the government-funded services for which you are approved. Once a package is available, the JewishCare team gathers information about your needs and goals and develops a person-centred plan.
If your needs change, discuss this with your Care Partner. Your plan can be reviewed; a new assessment may be requested. Some people choose private services in addition to their funded support.
Support may be arranged through an approved Support at Home package or privately, depending on the service and your circumstances. Ask the team about your options and the current price guide. Assessment, contributions and service availability must be confirmed for your situation.
Contact JewishCare to discuss your needs. If you are enquiring on someone else’s behalf, make sure you have their permission. The current aged-care enquiry form accepts enquiries for yourself or another person and states a response within 2 business days.
Talk with your Care Partner. Your care plan can be reviewed, services adjusted within programme rules and available funds, and a new assessment arranged where needed.
The team gathers information about your needs, goals, preferences and schedule. Your Care Partner works with you and your family or carers to plan suitable support.
Yes. Ask the team for current service prices and discuss private or funded options before arranging care.
Approval and allocation are separate steps. The source refers to a national priority system. Ask My Aged Care about your current status and expected next steps; this page does not promise a start date.
Speak with our team about your needs and the current arrangements.
This link opens the original service, application or enquiry destination. No registration, payment or claim is submitted on this page.
Phone hours: Mon–Thu 9am–5pm; Fri 9am–4pm.
